Terms of Service

These Terms of Service govern access to the Website and the purchase or use of services provided by Trionyx Collective. “Client,” “you,” and “your” refer to the person or entity using the Website or ordering services. By using the Website, approving a proposal, paying an invoice, or accepting services, you agree to these Terms and any project-specific written terms.

Eligibility and Authority

You must be at least 18 years old and legally able to enter a binding agreement. If you act for a business or other organization, you represent that you have authority to bind that organization.

Services and Project Terms

We provide remote digital services that may include website content updates, digital graphics, document formatting, presentation design, basic landing page setup, and digital asset organization. A project may be further described in an estimate, order summary, proposal, invoice, email confirmation, or other written scope document. Project-specific terms control if they directly conflict with these general Terms.

Starting prices shown on the Website are informational and are not binding quotations. Final price, deliverables, schedule, revision allowance, file format, dependencies, and any excluded work should be confirmed before a project begins.

Client Responsibilities

You are responsible for providing complete and accurate instructions, content, access credentials through an approved method, approvals, brand guidance, and feedback within a reasonable time. You must review all deliverables before publishing or using them and confirm that names, dates, claims, prices, links, legal language, and other factual content are accurate.

You represent that you own or have permission to use every file, image, logo, trademark, text, dataset, account, and other material supplied to us. You may not request work that violates law, infringes rights, deceives others, distributes malware, or facilitates unlawful or abusive conduct.

Approvals and Revisions

The included number of revisions, if any, will be stated in the project scope. A revision adjusts an agreed deliverable and does not include a new concept, a material change in direction, or work outside the approved scope. Additional work may require a new estimate or invoice.

An approval given by email, form submission, messaging platform, or other written channel may be treated as authorization to proceed. Client-caused delays may extend the schedule.

Payment

Fees are due according to the applicable invoice or order terms. We may require full payment or a deposit before work begins and may pause work or delivery while an amount is overdue. Additional payment terms appear in the Payment & Billing Policy.

Acceptable Website Use

You may use the Website only for lawful purposes. You may not interfere with security or operation, attempt unauthorized access, introduce harmful code, scrape or copy content at scale, impersonate another person, submit false information, or use the Website to infringe intellectual property or privacy rights.

Third-Party Platforms

Projects may depend on hosting providers, website builders, payment processors, fonts, plugins, stock assets, social platforms, or other third-party services. Their availability, pricing, policies, and technical behavior are outside our control. Unless expressly included in writing, third-party fees are the Client’s responsibility.

Intellectual Property

Ownership and license terms are governed by the Intellectual Property & Confidentiality Policy and any project-specific written terms. No ownership transfer occurs until all amounts due for the applicable work are paid in full.

Suspension and Termination

We may suspend or terminate access to the Website or a project for nonpayment, unlawful requests, abusive conduct, security concerns, material breach, or circumstances that make continued performance impracticable. Accrued payment obligations and provisions intended to survive termination remain in effect.

Disclaimers

The Website and services are provided on an “as available” basis. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage. We do not guarantee uninterrupted Website operation, compatibility with every platform, specific business results, sales, rankings, audience growth, regulatory approval, or acceptance by any bank, payment provider, marketplace, or other third party.

Limitation of Liability

To the maximum extent permitted by law, Trionyx will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, business opportunities, goodwill, or service interruption arising from the Website or services. Our aggregate liability arising from a particular project will not exceed the amount actually paid to us for that project during the six months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply.

Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Trionyx and its owners, contractors, and service providers from claims, losses, liabilities, and reasonable costs arising from Client-provided materials, your use or publication of deliverables, your breach of these Terms, or your violation of law or third-party rights.

Governing Law and Disputes

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Before filing a claim, the parties agree to make a good-faith effort to resolve the dispute through written notice and reasonable discussion. Any court proceeding that is not resolved informally will be brought in a state or federal court having jurisdiction in Colorado, unless applicable law requires another forum.

General Terms

If a provision is held unenforceable, the remaining provisions remain in effect and the affected provision will be enforced to the greatest lawful extent. A failure to enforce a provision is not a waiver. You may not assign your rights or obligations without our written consent; we may assign these Terms in connection with a business transfer or reorganization. These Terms, incorporated policies, and applicable project-specific terms form the entire agreement concerning their subject matter.

Changes

We may revise these Terms for future Website use and future orders. The effective date on the published page identifies the current version. Changes will not retroactively alter a fully paid project without agreement, except where required by law.

Questions, notices, privacy requests, or service concerns may be submitted through the Website contact form, by phone, or by mail using the information below.